Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Please note: As all of our products are personalised and handmade to order, we are unable to accept returns or exchanges on personalised items unless they arrive damaged, defective, or incorrect. If there is an issue with your order, please contact us immediately and we will make it right.

To be eligible for a return on non-personalised items, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at info@withlovebabyco.com.

Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or incorrect, so that we can evaluate the issue and make it right.

Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds: We will notify you once we've received and inspected your return. If approved, you'll be automatically refunded on your original payment method within 10 business days.

⚠️ Safety Notice: This garment is not recommended for unsupervised sleep. Please remove before placing your baby down to sleep.

For any questions contact us at info@withlovebabyco.com.